How we use your information?
This privacy notice provides information about the ways in which Home-Start Creche (Home-Start in the further text) collects, stores, shares, or keeps personal information provided by our customers. We will only use the information you provide in order to make contact with you to supply the information on our services, or regarding jobs or employment with Home-Start Creche that you have requested.
We may collect the following information as indicated by our contact forms:
Postal Address and Postcode
Date of Birth
How you found our website
What do we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- To send you newsletters if you have requested it.
Using our website:
Any emails sent to us and any messages received through our online contact form are recorded and forwarded to the relevant section. The sender’s email address will remain visible to all staff tasked with dealing with the query.
What Are Your Rights?
In line with GDPR and the Data Protection Act 2018 you have the right to:
- To have your information updated or corrected
- To restrict the processing of your information
- To object to direct marketing
- To have your information deleted from our records
- Make a Subject Access Request
Right to Rectification: You have the right to request rectification of your personal data if it is incorrect, including the right to have incomplete personal data completed. If you have an account on our website, you can update your details by logging into it.
Right to Access: You have the right to request information about the personal data we hold about you at any time.
Right to Portability: Whenever Home-Start processes your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data in a structured, commonly used and machine-readable format transferred to you or to another party. This only includes the personal data you have submitted to us.
Right to Erasure: You have the right to erase any personal data processed by us at any time, except for the following situations:
- you are suspected of misuse of, or have misused our services within the past four years;
- where the information is needed in exercise or defence of legal claims;
- where the information is required to comply with any legal obligations; and
- any other applicable exemption under Article 17(3) of General Data Protection Regulation (GDPR) (EU) 2016/679
Right to Object: You have the right to object to the processing of your personal data that is based on Home-Start legitimate interests. We will not continue to process your personal data unless we can demonstrate a legitimate basis for the process which overrides your interests and rights or due to legal claims.
How Can You Exercise Your Rights?
We will need to verify your identity to comply with any request(s) to exercise your rights. We will need some personal information to do so, strictly for the purposes of identity verification. We will only ever comply with requests for the excision of rights with regards to your personal data by you only.
All requests should be resolved within one month. This, however, may take longer for requests that require a more complex resolution. We will inform you of any delays that may be required, along with justification.
You have the right to complain to the DPC if you are unhappy with how we process your personal data. DPC is a body that supervises and enforces privacy laws in Ireland. Please visit their website at https://www.dataprotection.ie/ for more information. We do request that you contact us first with any concerns. We recommend contacting DPC if you are still unsatisfied after attempting to resolve any issues with us directly.
Security and Data Breach Procedures
All online transactions are handled by a 3rd-party vendor. Home-Start does not receive or store your card details. Our commitment to you is that, should a breach occur, all affected parties will be contacted without delay. We have a robust policy to handle such an occurrence.
We are happy to answer any questions that you may have pertaining to our Data Protection or Privacy Policies, or the use of your information.
Home-Start Creche, 10 Blakestown Cottages, Blakestown Road, Clonsilla, Dublin 15, Ph. 01-8205444, Email: firstname.lastname@example.org
Data Protection Commissioner; Dublin and Portarlington
+353 61 104 800 I email email@example.com